| WHY FLYING WITH US?
The partnership CADG and Norse Air has been created in recognition of the changing needs of travellers throughout Afghanistan. Our objective is to provide flexibility and more opportunity by offering more destinations in southern Afghanistan, and very importantly flexible schedules.
CARGO
For Information and bookings
Call our Cargo Services by calling xxxxx or writing to our email: flights@central-asia.net
WHERE WE FLY
Cargo and Passenger services are available on the following routes:
- Kandahar
- Kabul
- Tirin Kot
- Camp Bastion
- LashkarGah
Special flights can be done upon request to any other destination within Afghanistan given the appropriate booking timings and weather / security conditions.
TERMS & CONDITIONS
This plane is jointly operated by Central Asia Development Group - Registered Office at: xxxx and Norse Air Registered Office at: xxx.
Any reference to 'us' or 'we', shall be deemed to be the party with whom you are contracting, as set out in the 'Legal Information' section.
All bookings shall be subject to conditions and charges for any booking changes. In all cases where a person makes a booking for himself and/or on behalf of others, such person shall:
- Be responsible for ensuring the accuracy of the personal details or any other information supplied in respect of himself and any other Passenger travelling on such booking;
- Be responsible for notifying us at the time of booking of any personal circumstances pertaining to a person included in the booking including, without limitation, any special needs or disability of any such person;
- Be responsible for passing on any information regarding the booking or any changes made in relation thereto, to all Passengers travelling on such booking, including but not limited to information on schedule changes or copies of booking confirmations;
- Accept the Terms and Conditions on behalf of all Passengers travelling on such booking;
- Accept on behalf of any person travelling on such booking any refund which may become due from us and we shall refund or otherwise account for such amount to such person, as soon as reasonably practicable, after receiving such refund from the CADG.
We are entitled to rely on the authority of the person making the booking to act on behalf of the other Passengers on such booking.
In the event that any subsequent changes require to be made to a booking (including group booking), or in respect to any element thereof, such change shall solely be effected by the person having made the original booking and who is identified as being the "lead Passenger" or "booking agent" on the booking system.
The Terms and Conditions constitute the entire agreement and understanding between us and any Passenger in relation to their subject matter. If you do not agree to these terms you may not use this web site.
Prices
The prices stated on our price list and home page are inclusive of all fixed, non-optional applicable taxes, supplements, fees and charges. Passengers who want to book a return flight should indicate this when entering their flight details. You will then see the corresponding price for each one-way flight, or each sector price in circumstances where a return flight must be purchased. Once all flights have been chosen, the total fare including all Taxes and other optional fees and charges (if any) will be displayed before your booking is confirmed.
We reserve the right to increase or decrease fares, at any time, without notice. In the event that a fare decreases after you have made your booking, we are unable to refund any difference between the fare paid and any lower fare, which may subsequently become available.
Payment
Full payment is required as soon as you confirm your booking.
For payment of your booking please log on our website or pay directly in our offices at: xxxxxx
All bookings are non-refundable. Changes may, however, be made to your booking, subject to availability, as well as the weather conditions.
Booking
A legally binding contract will be formed when we send you the booking confirmation with your booking reference by e-mail, fax or by post (when booking through our offices). We recommend that you take careful note of your booking reference because you will need it to check in and for any queries.
Please note that we can only check in the person named in the booking confirmation.
We recommend that you reconfirm your flights within 48-72 hours prior to departure, by calling our office.
Both we and the Carrier reserve the right to refuse carriage to any person who has made a booking in violation of any applicable law or licence or of any contract or regulation made by the Carrier or any applicable tour operator.
Checking-in
When checking-in all you need is your booking confirmation or invoice/receipt (where one has been issued), as well as valid photo proof of identity. For all journeys you must present your passport or employees security ID pass
If you have not received your booking reference, or have lost it, please call our call centre and they will gladly assist you.
Contacting you
We will communicate with you using the e-mail address you have provided. For example, to provide your e-confirmation, e-ticket, e-cancellation, etc. We will assume that your e-mail address is correct and that you understand the risks associated with using this form of communication. Please note that you may still have to contact us via our offices or in writing as required in the Terms and Conditions.
Flight changes
Aircraft
We may occasionally have to change the type of aircraft used on a particular flight without advance warning..
Timetable
We undertake to use our best efforts to carry you and your cargo with reasonable dispatch. Times shown in the timetable and elsewhere are not guaranteed and may change without any prior notice. Flight timings are subject to change without notice. We will inform you of any significant changes as soon as we become aware of such change.
We assume no responsibility for making connections.
Insurance
Adequate travel insurance cover is strongly recommended before boarding the plane.
Air Carrier Liability for Passengers and their baggage
Compensation in the case of death or injury
CADG is not liable in case of death or injury of any of the passengers. Each passenger is requested to have adequate travel insurance cover is strongly recommended before boarding the plane.
Passenger delays
In the case of Passenger delay, the air carrier is not liable for any damage
Baggage delays
In case of baggage delays, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to 1,000 SDRs (approximately £800).
Destruction, loss or damage to baggage
The air carrier is not liable for destruction, loss or damage to baggage |